Prescriptions
Repeat Prescriptions
You can order a repeat prescription in a number of ways:
- via NHS App
- our Online Services
- posting through the letterbox outside the surgery
- posting in the red letter box in reception
- via email to nencicb-nor.prudhoe.prescriptionrequests@nhs.net
You will receive an email acknowledgement when your email has been received and your request will be dealt with within 48 hours.
Please note we no longer accept prescription requests over the phone. This is to allow us to create an audit trail for requests, to be able to manage our workflow and for us to be able to stop errors which were occuring when taking prescription requests over the phone.
Please note we can only accept requests for medication if your GP has put this on repeat for you.
Repeat Dispensing
Instead of ordering your script from the surgery you can go straight to your high street pharmacist to collect your medication for 6 or 12 months, dependant on your condition. Suitable for patients on stable medication who do not require reviews more than every 6 months such as; raised BP treatment, diabetes, thyroid replacement etc. Please ask for details.
Medication Reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Not Registered for Online Services?
Collections
Please note that in normal circumstances we require 2 working days to process repeat prescription requests; e.g. requests for repeat prescriptions delivered to the surgery on a Friday will not be available until the Tuesday afternoon the following week.
If there is a query with your request you may need to allow more time, i.e. 3 or more working days. The receptionist will advise you if there are likely to be any problems. This is because your doctor may not be at the practice to look at your request on the day that you bring it to the surgery.
If a stamped addressed envelope is provided with your request slip, we will post your prescription to you, but please allow enough time for this before your medication runs out. The local chemist is also able to collect your prescription for you. Please ask for details.
Did you know that the local high street pharmacies offer a Prescription Collection Service? - ask at the Pharmacy for further details.
Prescription Fees
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
NHS Charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.65
- 12-month prepayment certificate (PPC): £111.60
- 3-month PPC: £31.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.
Pharmacy Service Information
Prudhoe Medical Group provide all the services you should expect to receive from your GP surgery along with Holiday Vaccinations, Flu Vaccinations to at risk patients, Electronic Prescribing, Repeat Dispensing Service, Dedicated Prescription Line, Warfarin Clinic, Contraception Clinics, Minor Surgery Clinics, Appointments available from 7.30am – 6pm on selected days.
Services you should expect to receive from Pharmacies: New Medicines Service, Medication Use Review, Emergency Contraception, Smoking Cessation, Flu Injections, Repeat Dispensing Prescription Service, Sharps Disposal, Pharmacy First.
Local Pharmacies and the Services That They Offer
|
PHARMACY NAME |
SERVICES
|
EXTRA SERVICES
|
OPENING TIMES
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ASDA Metro Centre Tel: 0191 461 9510 |
Blood Glucose Checking, Blood Pressure Checks, Medication Use Review, Smoking Cessation |
Electronic Prescribing Service Weekly Blister Packs Malaria Service |
8am-10pm Mon-Sat 11am-5pm Sunday |
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Boots, 1 Cattle Market Hexham Tel: 01434 603080 |
New Medicines Service, Medication Use Review, Emergency Contraception, Smoking Cessation, Flu Injections, Repeat Dispensing Prescription Service, Sharps Disposal |
Prescription Collection and Home Delivery Domiciliary Dispensing Service Electronic Prescribing
|
Mon, Wed & Fri 8.45am-5.15pm 8.45am-5pm Thurs 8.45am-4pm Sat
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Boots, 77 Front Street Prudhoe Tel: 01661 836438 |
Medicine Use Review, New Medicine Service, Flu Service, Prescription Collection Service |
Electronic Prescribing, Drug User Services, Needle Exchange, Chlamydia Tests |
8.45am-5.30pm Mon, Tues, Wed, Fri 8.45am-5.15pm Thursday Closed Saturday |
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|
Boots, 48 Front Street Prudhoe Tel: 01661 832210 |
Medicine Use Review, New Medicine Service, Flu Service, Pharmacy First, Emergency Contraception for over 13 years old |
Texting service when prescriptions are ready, Electronic Prescribing |
9am-6pm Mon, Tues, Wed & Thurs 9am-5pm Fri & Sat
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Boots 7 Fore Street Hexham Tel: 01434 602024 |
Medicines Check Up, Hair Retention, Flu Vaccination Service, Emergency Contraception Service, New Medicine Service, Travel Health, Emergency Supplies, Disposing of Unwanted Medicines |
Needle Exchange Domiciliary Dosage Boxes
|
8.30am-5.30pm Monday - Saturday |
|
|
Boots Blaydon Precinct Shopping Centre Tel: 0191 414 3194 |
Managed Repeat Service, Collection Service, Emergency Contraception, Winter Flu Jab. |
Dosette Boxes Electronic Prescribing Service Home Delivery for Housebound Patients |
Monday-Friday 8.30am-6pm 9am-4pm Saturday |
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Boots Metro Centre Gateshead Tel: 0191 493 2055 |
Repeat Dispensing, Travel Vaccinations, Hair Retention Clinic, Erectile Dysfunction Clinic, Warfarin Clinic, Medicine Use Review, New Medicine Services, Drug User Services, Smoking Cessation |
Dosette Boxes Electronic Prescribing Service Home Delivery to Housebound Patients on weekday mornings |
Monday-Friday 9.30am – 9pm 9am-7pm Saturday 11am-5pm Sunday |
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Boots Eldon Square Hotspur Way Newcastle Tel: 0191 232 9844 |
Repeat Prescription Service, Prescription Collection Service, Emergency Contraception, Erectile Dysfunction, Hair Retention, Malaria Service, Travel Vaccination, Flu Vaccination, Smoking Cessation Advice, Diabetic Risk Assessment |
Electronic Prescribing Services |
Monday-Friday 8am-8pm 8am-7pm Saturday 11am-5pm Sunday |
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Haydon Bridge Pharmacy 5 Church Street Haydon Bridge Tel: 01661 538001 |
Emergency Contraception, Flu Vaccination, Medicine Use Review, Needle Exchange and Sharps Service, New Medicine Service, Pharmacy First, Stop Smoking Service, |
Same Day Home Delivery Service House Call Service – collect prescription and delivery medication same day Electronic Prescribing Service, Weekly Dosette Boxes |
9am-6pm Mon-Fri 9am-1pm Saturday |
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Lloyds Pharmacy Hexham General Hospital Site Corbridge Road Hexham NE46 1QJ Tel: 01434 603596 |
Medicine Use Review, Manage Repeat Prescription,
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Weight Management Advice Electronic Prescribing Service Delivery Service, On line Services
|
8am-7pm Mon-Fri 8am-9pm Saturday 9am-12pm Sunday |
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Tesco Extra Pharmacy Tynedale Retail Park Alemouth Road Hexham NE46 3PJ Tel: 0345 6779873 |
Medicine Use Review, Health Check Service, Travel Health Service, Flu Jab (seasonal), |
Electronic Prescribing Service Repeat Prescription Collection Service |
8am-10.30pm Mon 6.30am-10.30am Tues-Fri 6.30am-10pm Sat 10am-4pm Sun |
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Throckley Chemist Tillmouth Park Road Throckley Tel: 0191 210 6750 |
Veterinary Dispensing, Medicines Use Review, New Medicines Service, Cholesterol Screening, Minor Ailment Scheme, Minor First Aid, Substance Abuse Service, Blood Pressure Management, Diabetes Check, Weight Management, Chlamydia Screening, Emergency Contraception, Appliance Services, Smoking Cessation Service, Seasonal Influenza Vaccination |
Electronic Prescribing Service Monitored Dosette Boxes |
9am-6pm Mon-Fri 9am-1pm Saturday |
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Wylam Pharmacy Ltd Main Road Wylam Tel: 01661 852253 |
Flu Vaccination, Emergency Contraception, New Medicine Service, Diabetic Sharps Disposal, Pharmacy First, Medicine Use Review, Holiday Healthcare Smoking Cessation, Home Delivery Option |
Delivery Service Electronic Prescribing Service Repeat Prescription Collection Service From Local Surgery |
8.30am-6pm Mon-Friday 9am-12 noon Saturday |
Prescribing of Over the Counter (OTC) Medication is Changing
Northumberland Clinical Commissioning Group is recommending that medications available over the counter are not usually prescribed by GPs.
The recommendation is that “your NHS GP, nurse or pharmacist will not generally give you a prescription for over the counter medicines for a range of minor health concerns. Instead, over the counter medicines are available to buy in a pharmacy or supermarket in your local community.”
Click on the link below for more information: